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Under our regulation we need to be able to respond to an emergency callout within four hours. CSS as a business have chosen to try to achieve this response requirement within two hours and therefore cover within the shaded area of the map. Although our main customer base is in the dark blue shaded area our portfolio of clients range from Inverness, Elgin, Aberdeen, Fort William down to the Scottish borders giving us almost full coverage of Scotland. To achieve this CSS have a dedicated engineer on call 24 hours per day - 7 days a week |
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