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Heads of Ayr Retail Security Boost with Sensormatic Retail Tagging from CSS

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Client Name

Heads of Ayr Farm Park

Business Sector

Leisure

Location

Ayrshire

Website

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Requirements

Heads of Ayr Farm Park is a popular visitor attraction with approximately 200,000 annual visitors and a great day out for the family. They reached out to CSS due to a concerning increase in missing stock from their gift shop. They needed a reliable and effective anti-theft solution that would protect their merchandise and provide peace of mind for their staff.

Stuffed toys with Sensormatic tags on shelves in gift shop - Heads of Ayr Farm Park Sensormatic installation

Obstacles

The farm park faced challenges with ensuring their security system was both effective and minimally disruptive to their busy operations. They needed a solution that could cover two shop exits, provide various options for different types of merchandise and be installed without causing disruptions during peak hours.

Solution

CSS recommended the Ultra 1.8m ABS Pedestal System from Sensormatic, known for its affordability and reliable anti-theft capabilities.

This modern and durable system offers a visual deterrent against theft, with a design that blends into the retail environment.

The CSS team also suggested a mix of retail tagging such as hard tags, lanyards and sticky labels to provide comprehensive protection for all types of merchandise.

Paul from CSS visited the site to assess the situation firsthand. He demonstrated the Sensormatic system, ensuring it met the specific needs of Heads of Ayr Farm Park. The installation was meticulously planned to avoid disrupting the farm park’s operations, with an early 7am access time arranged to minimise shop traffic.

Need a similar solution? Find out more about our Retail Security Tagging for Businesses >

Outcome

The installation of the Sensormatic gates provided an immediate and noticeable decrease in missing stock for Heads of Ayr Farm Park. With the new system in place, staff feel more confident in confronting potential thieves, knowing the alarm would sound if merchandise was tampered with. This enhanced security solution not only protects the farm park’s valuable inventory but has also boosted staff morale and customer confidence.

Feedback

“We would definitely recommend the Sensormatic gates from CSS,” said Ben Rankin, Director of Heads of Ayr. “As a business owner with approximately 200k visitors each year, we feel much more confident that our stock is protected. In addition, our staff feel more comfortable in confronting anyone that may be suspected of theft when the alarm is sounded.

CSS’s tailored solution not only addressed the farm park’s immediate security concerns but also provided a long-term, reliable anti-theft system that fit seamlessly into their retail environment.
Heads of Ayr Farm Park website home page with animals eating in a field

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