About CSS,
our people
and our values
Employing over 150 customer liaison people
CSS is now one of Scotland’s most progressive security companies, employing over 150 customer liaison
people ranging from customer service personnel, security surveyors, installation engineers, service engineers,
control room operators and a strong management team. Our strong business values show how we compare to our competitors.
A Family Run
Business
Highly Skilled &
Accredited
Customers
First
Committed &
Caring
CSS's Business Values
Serving Central Scotland since 1986 with offices in Glasgow, Stirling, Edinburgh and West Lothian, we serve businesses
and homes throughout Scotland’s central belt and beyond.
- Our owners have a combined experience of over 80 years working in the security systems field.
- Our family business is established more than thirty years.
- The second generation of CSS staff now work within the business.
- National Security Industry approved as a Gold Standard Installer.
- Recognised by the Police service as adhering to the police service alarms policy.
- Approved by the Financial Conduct Authority.
- Approved by Edinburgh Trading Standards Trusted Trader scheme.
- Security vetted personnel by Disclosure Scotland.
- Supporting customers across Scotland from six branch locations East and West: contact us.
- Genuine 24 hour Scotland based call centre operating since 1993, the ARC (alarm receiving centre).
- Over 35 mobile and field based customer support engineers. We offer Service and Maintenance for homes and for businesses.
- Genuine shift ‘on call’ reactive emergency call out engineers 365 days per year.
- Genuine supervisor support to on call engineers.
- We are never on holiday, away or ill and won’t leave you in the lurch – there is always someone who can help you.
- Fully insured.
- Safe Contractor approved.
- We invest in our young people through our apprenticeship scheme.
- Rigorous complaint handling procedure.
- Used and trusted by many recognisable Scottish companies and brands.
- We are so confident in our business values and what we offer we use our family name in Connelly Security Systems and Connelly Group Holdings.