Security Monitoring for businesses

Constructed and operated to a very high standard (BS 5979), the CSS Alarm Receiving Centre (ARC) in Glasgow allows us to offer an unmatchable service to our business customers in Scotland.

The ARC is NSI ARC Gold Approved BS EN ISO 9001:2008, NSI SSQS 102 BS5979:2007, & BS7858:2012  and covers aspects such as the security of the building or business premises, hours of operation and security of data.

When choosing a security specialist to monitor your place of business, it’s worth considering that many of our competitors subcontract the crucial monitoring of fire and security systems to unconnected third party service providers, often based in other countries.

By basing our Alarm Receiving Centre and 60-strong customer liaison team here in Scotland, CSS ensures you exceptional 24/7 service when you need it most.

Answers to questions you may have.

Who owns and operates the ARC?
CSS fully owns and operates the ARC. The centre manager is John McDaid.

Who benefits from the ARC?
CSS use the ARC for the benefit of our own customers. Third party installers also ask CSS to monitor their customer’s premises.

What is it used for?
To monitor intruder alarms, fire alarms & CCTV through our Bold Gemini Alarm Monitoring Software. We also monitor CCTV through Immix CCTV monitoring software.

How does it work?
When an alarm signal is received on our Bold Gemini Alarm Software, we contact the premises key holders or relevant authorities depending on the instructions linked to the site or alarm type.

We monitor alarms through CSL Dualcom, BT Redcar and Digital Communicator signalling devices and monitor CCTV with Dedicated Micros, Adpro and Avigilon devices.

When is it available?
Our control room is manned 24 hours a day – 7 days a week, with a minimum of 2 people. The Control-room has a generator backup system which enables us to operate up to 48 hours during a power outage.

What’s the area of coverage?
We cover Scotland for systems with Police/Fire response and UK wide for key-holder only response.

CSS security solutions Scotland

We can offer wireless solutions to avoid running cables around your premises and all of our systems include the following:

  • Door/window contacts
  • Movement detectors
  • Control panel
  • Internal sirens
  • External alarm boxes
  • Continuous monitoring through our 24/7 Alarm Receiving Centre


Trust CSS to design your system

You can trust CSS to design a reliable system that meets the security required for your business and also suits your budget. Our surveyors will visit your premises, discuss your needs then provide a free, no-obligation quote.


Maintenance and Servicing

Already have a system in place? We can adopt your system and provide Maintenance and Servicing.
Call now on 0800 783 6486
send us an Enquiry

So to protect your business get a professional Intruder Alarm System from CSS
It will provide complete peace of mind, safeguarding your premises, stock and employees

CSS Alarm Response Centre

More reasons to choose CSS

  • CSS were the first Scottish security systems company to achieve BS5750 quality rating
  • Members of the British Security Industry Association
  • NACOSS ISO 9002 approved installers
  • National Security Inspectorate (NSI) Gold Scheme Installers
  • Fully audited and compliant with Police and Insurance Industry Standards
  • Installation carried out by our own expert and in-house teams
  • Every system is covered by a comprehensive warranty and CSS service support
A family business dedicated to protecting YOUR business security
Customer ServiceFor more information on Security Monitoring for Businesses please get in touch with CSS Ltd today!

0800 783 6486
Get in touch by email
use our online enquiry form.
Important Contact Information.